A client’s critical hosted product suffered from frequent downtime and low availability, impacting user satisfaction and trust.
Solution
Linarc overhauled the product’s hosting environment, implementing high-availability architectures and disaster recovery strategies. We also introduced load balancers, redundant instances, and geographic replication to ensure continuous operation.
Impact
The solution increased the product’s uptime to 99.99% and significantly improved its availability. This transformation led to higher customer satisfaction, reduced churn, and an increase in new user acquisition.